Privacy Policy - SOF Telecom
Introduction
Before using our services, we believe you should know what data we collect from you and how we use it.
It is important that you read this policy in its entirety to understand what data is collected and the purpose of the collection.
It's fast and super important.
By choosing to use our services, you consent to the collection and use of information related to this policy, remembering that the data collected by nodes are used primarily to provide and improve our services.
We also point out that the data collected will not be shared in any event that is not provided for in this Privacy Policy.
Data Processed and Purpose of Processing
While using the app, we may require you to provide some data voluntarily, such as: email, full name, profile picture, CPF, phone, date of birth, sex, city, location, opinions, comments, payment method data and more.
This data is collected so that we can perform and improve the services offered, personalizing the contact to keep us more and more connected.
The full name and e-mail are mandatory data for you to complete your registration and fully utilize the services offered.
With them we will identify your profile in the system and grant access to parts of the app that you are authorized to access and individualize your activity on the application.
The phone can be used both as an identifier to access the app through a code sent via SMS or for sending messages intended for to publicize general or individual promotions or even to participation in any promotions or benefit programs, such as the loyalty system.
The CPF can be used to individualize your profile and linking it to any promotions and benefit programs related to the app through the loyalty system.
Payment details and delivery address may be required at the end of each operation performed in the app, if any resource is available with purchase and sale of goods or services. The address will be used for the delivery of the product or service contracted through the application.
The information we request will be retained by us and used to provide the service offered by the app, facilitate the operation of the app, promote the app and offers within the app, constantly improve the service offered, get to know better user profile, send communications about updates and new services and deliver an ever-improving experience while you keep your data in our system. Remembering that you can delete your profile whenever you want, through the application itself.
Data Processed by Third Parties and Purpose of Processing
The application uses third-party services that may collect information used to identify you, such as:
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Purpose |
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Ensure ads sent to you are relevant and consistent with your interests |
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Where your data will be stored |
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Complete registration in the application through social login with Facebook |
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Monitor performance and stability and submit notifications for users |
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Complete registration in the application through social login with Google |
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Enable geolocation in the app, to organize the content of the app or define the location of any delivery contracted through the app service |
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Creating and running the app |
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Exchange messages |
It is important to note that whenever you use our Services, we collect data from register. This log data may include information such as online identifiers, cookie identifiers, internet protocol addresses, device identifiers, client identifiers, ip address, device name, system version operational, application configuration when using our services, time and date your use of the service and other statistics.
Since hosting services and servers may not be located in Brazilian territory. We point out that whenever we transfer personal information to other jurisdictions, we ensure that such information is transferred in accordance with this privacy policy and as permitted by applicable data protection legislation.
Data Sharing
As noted, we employ third-party companies due to the following reasons:
- Facilitate our service;
- Provide the service on our behalf;
- Run services related to services from application; or
- Help analyze how our service is used.
These third parties have access to certain personal data to perform the tasks assigned to them on our behalf.
However, they are required not to disclose or use the information for any other purpose.
We remind you that we may also share personal information of users with companies, organizations or individuals external to the service provided if we have a good faith belief that access, use, preservation or Disclosure of information is necessary to:
- Comply with any legislation, regulation, court order or governmental request applicable;
- Comply with any applicable Terms of Service, including the investigation of possible violations;
- Detect, prevent, or otherwise deal with fraud, issues technical or security;
- Protect against damage to the rights, property or the safety of our users or the public, as requested or permitted by law.
Links to other websites
This app may contain links, webviews and iframes to other websites.
If you click on a third-party link and/or access the content of these sites, you will be directed to that site and subject to the policies of their privacy.
Please note that these external sites are not operated by us.
Therefore, we strongly advise you to review the Privacy Policy Privacy of these sites as we have no control and assume no responsibility for the content, privacy policies or practices of any websites or third-party services.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. They are sent to your browser from the websites you visit and are stored in the internal memory from your device.
This service does not explicitly use "cookies".
However, the application may use third-party code and libraries that use "cookies" to collect information and improve our services. You have the option to accept or decline these cookies and to know when a cookie is being sent for your device. If you choose to refuse our cookies, you may not be able to use some parts of this service.
Security
We value your trust in providing us with your Personal Data, therefore, we are striving to use commercially acceptable means of protect them. All information collected from users travels in a secure, using standard Internet encryption process;
But remember that no method of transmission over the Internet, or electronic storage method is 100% secure and reliable, and we we cannot guarantee its absolute safety.
Nevertheless, we are always alert to any situation that may generate risks to your data under our responsibility, so we will always try to inform everyone about any security breaches as soon as possible.
Right of Holders
It is very important that you have full control of the personal data that share with us.
you can access or correct this data at any time through the application itself or deactivate your account by permanently deleting your data whenever you want.
As a reminder, you can always contact us for any clarifications.
Please note that to help protect your privacy and maintain security, we take steps to verify your identity before granting access to your information personal data or comply with deletion, portability or other related requests.
Children's Privacy
These services do not treat anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years old. If a child under the age of 13 provides personal information, we will immediately delete this data from our servers as then the fact is identified.
If you are a parent or legal guardian and you know that your child has provided us with personal information, please contact us so that we can take the necessary measures.
Change of Privacy Policy
We may revise this Privacy Policy whenever we understand that a amendment is necessary to increase its transparency and efficiency, the most current version being the one applicable to the processing of your personal data.
You can always access this policy at: https://politicas.applink.com.br/2435702/privacy-policy.
If we make any changes to this Privacy Policy that, in our opinion, sole discretion is substantial, we will forward a notice to all users communicating such change and requesting acceptance of the new policy of updated privacy.
By continuing to access or use the services of the application after the date of entry into force of the new policy, you accept and agree to be bound by the revised version thereof.
Date of document
This privacy policy came into effect on October 6, 2022.
Contact Channel Privacy/DPO Area
Any questions, you can contact our data manager via email: softellecom@gmail.com
Our data manager will be happy to assist you.
We value a culture of personal data protection and for that reason we will always be open to suggestions, criticisms and compliments.
Thanks for trusting us!